NHTSA Complaint #11423469 — 2020 HONDA CIVIC

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11423469
Vehicle	2020 HONDA CIVIC
Component	POWER TRAIN
Date of Incident	June 29, 2021
Date Filed	July 5, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

We purchased our 2020 Honda Civic Si on Jan 16, 2021 with 20 miles on the car. On June 29, 2021 while driving the car it failed to shift into 2nd/3rd. It stopped shifting altogether and we pulled off to see if stopping and starting may fix the issue. Apparently the clutch had blown out as the car wouldn’t even start. We had it towed up to Honda Dealership we purchased it from. They claim that the clutch “exploded” and wouldn’t cover it under warranty even though we have a power train warranty (and even an extended warranty). A clutch should not “explode” after less than 6,000 miles on a car. We drove in normal driving conditions. Online we see this issue repeated around.

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