NHTSA Complaint #11423450 — 2018 FORD F-250

While driving on I-40 east of Nashville, TN on Sunday June 13, 2021 I drove over a bridge expansion joint which sent my truck into an uncontrollable shaking of the front wheels and steering wheel. I was able to get truck onto the right shoulder and stop the shaking. I remembered getting a recall letter from Ford about this and notified a Ford dealer to get my truck into shop. The steering dampener (item in the recall), was replaced on June 30. On Sat July 3, I drove to Atlanta from Knoxville and on the way back I experienced this severe shaking three different times. Once on an expansion joint, once on a place where removal of lane markings had left gouges in the asphalt, and once again on a small pothole. My three passengers were terrified, as was I because we were in heavy traffic each time and in one location no place to pull off to safety. It's a thousand wonders we were not in a crash because of this situation. It's to the point now I'm afraid to drive the vehicle. I will be contacting the dealer again this morning and inform them the the "fix" did not help at all. I was shocked when I starting researching this situation and learned how common this is and how long it has been occurring, and I'm very unhappy the dealer I bought the truck from didn't bring this possibility to my attention. Obviously, making the sale was more important than my safety. This is an expensive truck and it's time, actually past time, that this problem was fixed once and for all by Ford, or substantial concessions made to the owners of these trucks.