NHTSA Complaint #11422870 — 2019 TOYOTA SIENNA
AIR BAGS issue reported to NHTSA
1 Injury
Complaint Details
| ODI Number | 11422870 |
| Vehicle | 2019 TOYOTA SIENNA |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 1 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AR |
Consumer Description
I own a 2019 Toyota Sienna with 52,200 kms. I bought it January 29, 2021. On Saturday, June 26, 2021, I was exiting the Quebec to Lévis ferry on the Lévis side. As I went up the metal ramp at 10-12 km/hr, ALL the airbags suddenly deployed with a great boom. We hit nothing. ALL The front and side airbags deployed. The front windshield was broken and one of the side windows was totally shattered. In fact it was not there any more. Pieces of broken glass flew all over the car and hit us. The vehicle filled up with smoke. On board was my wife and I and our two special needs sons. We had to hurriedly get them unstrapped and hand them to ferry workers on the outside. I was the only one injured. I received the airbag straight in my face and it hurt my neck. I have had a headache and neck ache ever since (today is June 29). I ignore the reason for which the airbags deployed. But I do know that Toyota has had to recall other 2019 Siennas for spontaneous deployment of their airbags. Maybe it is an airbag defect. My vehicle was still under warranty. The fire department and police were on the scene. The Levis Ferry director wrote a report. The Levis police report is LVS-210626-008. Thank you.
Related Complaints for the 2019 TOYOTA SIENNA
Other AIR BAGS Complaints
Recent Complaints for the 2019 TOYOTA SIENNA
#11714572
STRUCTURE:BODY
About 2 years after the 9/30/2019 purchase (new), the paint on the front engine hood began peeling & cracking. Calls ...
#11703555
POWER TRAIN
Transmission has failed and been replaced. This is part of issues from 2017 to 2020 tranny failures, loud whining and...
#11697965
UNKNOWN OR OTHER
Lyft deactivated 60yo driver (7yr Lyft, 30yr driving) over vague "unsafe driving". Submitted **20 raw dashcam videos...
#11670044
POWER TRAIN
sever transmission whine started at 138k miles over a year ago.Toyota will not fix issues under recalled ua80 transmi...
#11664341
Chest Clip, Buckle, Harness
The Harness Adjuster Strap (item 5 in attached snip from user manual) loosens while in use. This item was manufacture...