NHTSA Complaint #11422809 — 2014 ACURA RLX

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11422809
Vehicle 2014 ACURA RLX
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

As of June 2021... Experiencing the same issues as everyone else. Purchased the 2014 model in 2015 and while it is paid off and out of warranty, the power all wheel steering (paws) feature malfunctions while driving at various speeds. The rear wheels would erroneously turn and caused the vehicle to suddenly jerk and fishtail. Technicians at the Mac Churchill - Fort Worth dealership always told me that they were unable to diagnose/duplicate the problem. While under warranty, I took the car to the dealership and reported the car making loud noises when steering, informing them that a moaning/rubbing noise could be heard from the car's rear when driving straight...again, I was told by the techs that they couldn't duplicate the problem. Made a call to Acura customer care 800 number on June 4, 2019 to report this same issue and received no resolution. The car is well out of warranty and all of the issues are happening quite frequently. Was traveling on hwy 45 headed back to DFW area. The posted speed limit is 75 mph. All the warning lights started flashing-paws, brake assist, power steering, hill, lane departure, etc. The power to engine was cut, thus slowing the car down, steering wheel alignment was off. This was VERY scary and of course, prompted me to just take it to an independent mechanic. The mechanic made me aware that they were unable to get parts to fix the problem and that their is an ongoing class action lawsuit regarding this issue. Called Acura customer care 800 # again and rep stated there is no known class action lawsuit related to my VIN #. I'm not sure what else to do about this issue. Acura should be held liable and fix this recall before someone gets seriously hurt.

Related Complaints for the 2014 ACURA RLX

Other STEERING Complaints

#11687574 I purchased a 2014 Acura RLX. It had a LKAS Problem warning when purchased. I thought that meant that feature would b...
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#11680393 The PAWS (Precision All Wheel Steering) has major issues where the system either activates suddenly when driving the ...
#11676581 Power sterling went out
#11666245 This car is equipped with four wheel steering. The actuators that control the real wheels activate when the steering ...

Recent Complaints for the 2014 ACURA RLX

#11697542 SUSPENSION Rear toe actuator (PAWS system) failure causes steering instability, warning lights, and loss of control during corne...
#11687574 ELECTRICAL SYSTEM I purchased a 2014 Acura RLX. It had a LKAS Problem warning when purchased. I thought that meant that feature would b...
#11687574 LANE DEPARTURE: ASSIST I purchased a 2014 Acura RLX. It had a LKAS Problem warning when purchased. I thought that meant that feature would b...
#11685357 UNKNOWN OR OTHER Went into limp mode on a highway in heavy traffic, car began to break rapidly decreasing in speed and would not accel...
#11666245 ELECTRICAL SYSTEM This car is equipped with four wheel steering. The actuators that control the real wheels activate when the steering ...
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