NHTSA Complaint #11422338 — 2021 AUDI SQ5

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 11422338
Vehicle 2021 AUDI SQ5
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State WA

Consumer Description

The pre-sense and/or automatic emergency braking function comes on unnecessarily at least once a week. It will occur when I am driving on the highway and the car thinks there is something in front of me and then the seatbelt will tighten out of nowhere. This is a significant safety risk as it is terrifying and is not being triggered for any legitimate reason. It is so abrupt when it happens that it makes me jump while driving. The worst thing that has happened is yesterday I was going down a ramp toward a parking garage. Out of no where for no legitimate reason while on the beginning of the decline of the ramp, the car automatically applied the e-brake very violently. I was whiplashed forward, felt my neck crack, and then hit my head on the visor quite hard. Today, I have a bruise on my forehead and am not sure whether I had a mild concussion from the incident. It was more violent than when I have been rear-ended in the past. There were no walls, cars, people, ceiling, or objects anywhere near the car to cause this to happen. The pre-sense is a defect and a significant safety risk that can and has caused injury to me.

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