NHTSA Complaint #11422187 — 2017 TRIUMPH STREET CUP

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11422187
Vehicle 2017 TRIUMPH STREET CUP
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

My bike started to have some problems while riding, especially when turning right the engine will just cut off so I stopped riding because it was kind of scary. The bike did not start at all unless the handlebar was turned all the way to the left only, trying over and over, it looks like there is a short just like the recall. I was finally able to take the bike to the shop on my own coin, it took a bit over a week to get diagnosed and repaired which is not bad at all. I have another bike and I was not really in need of this one. My 2017 Street Cup has just over 4,000 miles, it is pristine, never ridden crazy or even on rain/offroad, always garaged or if not under a weatherproof cover. Because of that, I was surprised to find out the dealer service department was actually charging me for one of the 2 issues found with the bike, which seems very related to the 2 recalls the NHTA issued to not only Street Cups, but all similar bikes from the similar year. Another issue, is that because I was not able to start the bike and move it, my battery died and I had to also get a new battery, this is less than a big issue because I waited so long to take the bike to the shop, but it would not happen if the bike did not have a manufacturer problem.

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