NHTSA Complaint #11422182 — 2008 CHEVROLET SUBURBAN AIR BAGS

Complaint Details

ODI Number	11422182
Vehicle	2008 CHEVROLET SUBURBAN
Component	AIR BAGS
Date of Incident	February 1, 2021
Date Filed	June 24, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

Takata Recall. The contact owns a 2008 Chevrolet Suburban. The contact received a recall notice for NHTSA Campaign Number: 21V052000(AIRBAGS); however, upon contacting the dealer, she was informed that the remedy may cause her dashboard to crack and she would be responsible for the repair. The manufacturer was then notified of the matter and confirmed that the dealer would not be held responsible for any cracks or damages to the dashboard. The contact stated that the manufacturer should cover the cost of the dashboard due to the recall. The vehicle had yet to be repaired for the recall. The contact had not experienced a failure.

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