NHTSA Complaint #11422125 — 2019 SUBARU OUTBACK

VISIBILITY:WINDSHIELD issue reported to NHTSA

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Complaint Details

ODI Number	11422125
Vehicle	2019 SUBARU OUTBACK
Component	VISIBILITY:WINDSHIELD
Date of Incident	June 5, 2021
Date Filed	June 24, 2021
Mileage	26,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

The contact owns a 2019 Subaru Outback. The contact stated after exiting a car wash drive-thru, while drying the windshield he noticed and small 1-inch crack located on the lower driver side. The contact stated while driving 30 mph, the windshield crack started to expand across the center of the windshield. The contact took the vehicle to the local dealer where it was diagnosed with needing the windshield to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 26,000.

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