NHTSA Complaint #11422108 — 2020 FORD F53

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR issue reported to NHTSA

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Complaint Details

ODI Number 11422108
Vehicle 2020 FORD F53
Component ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Date of Incident
Date Filed
Mileage 950 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NH

Consumer Description

The contact owns a 2020 FORD MOTORHOME CHASSIS(F53). The contact stated that upon purchase of the vehicle, the battery warning light had illuminated on the instrument panel. The contact was informed by the dealer that the warning light would correct itself within 10-15 miles; the warning light remained illuminated. The manufacturer was informed of the failure and the manufacturer had the vehicle towed to a dealer. The contact was informed that his alternator was defective and needed to be replaced; however, each alternator that had been sent to repair the vehicle was defective. The contact also discovered that his vehicle was included NHTSA Campaign Number: 21V202000(SUSPENSION, POWER TRAIN) and that the parts for the repair were unavailable. The vehicle had remained in the possession of the dealer and had yet to be repaired. The failure mileage was approximately 950.

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