NHTSA Complaint #11422076 — 2018 CHEVROLET MALIBU

POWER TRAIN issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11422076
Vehicle 2018 CHEVROLET MALIBU
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

When car restarts after being in Auto stop start mode the steering wheel jerks uncontrollably. The car obviously has a suspension problem. Dealership failed to repair issue properly after several attempts. Also appears dealer made false diagnosis to prevent repairs under bumper to bumper warranty. GM Dealer also refused to repair issue under Power train warranty. Another dealer wanted $555 just to check issue. A couple of weeks ago I suddenly lost control of the vehicle. I was at a red light. Car went into auto stop start mode. When light changed and car restarted, as I proceeded to take off the steering wheel jerked away from my hands, and I lost control of the wheel and car. Luckily it was a single turning lane and no other vehicle was next to me turning. I pulled off side of the road in shock. I drove about half mile and warning light displayed on dash. Warning Message States STEERING ASSIST REDUCED DRIVE WITH CARE" what was a brand new 2018 Chevrolet Malibu purchased in 2019 is now unsafe and inoperable. This steering component issue along with several others were brought to dealerships attention and were not acknowledged and were dismissed. After several other failed attempts this dealership purposely ignored this issue months ago while car was still under bumper to bumper warranty. Dealership also refused to repair this issue under powertrain warranty. 2018 Chevy Malibu has had 5 recalls to my knowledge. This has been spontaneously producing white smoke from underneath the hood on several occasions. I have video and witnesses. This car was sold as a brand new car. This car had recalls at the time of purchase and never disclosed the recall information. Also be advised that I cranked the car today just to keep the battery in tack because car has been sitting since June 10. The car choked, head lights went flickering, car could barely stay on. it appears to be an engine issue. These cars should not be on the road. They are not safe.

Related Complaints for the 2018 CHEVROLET MALIBU

Other POWER TRAIN Complaints

#11717394 2018 Chevrolet Malibu Premier with approximately 50,000 miles displayed a persistent “Shift to Park” message. The veh...
#11713990 I've taken my car in now 4 times to Chevy dealers just to be told there was nothing wrong. Turnes out that my torque ...
#11713472 I was driving along and my car went into a reduced engine power mode. Code came up as the gas pedal sensor.
#11695003 car not recognizing it is in park. Displays "shift to park" on information screen.
#11689865 Multiple components and/or system failures/malfunctions, exact cause is unknown. Vehicle is available for inspection ...

Recent Complaints for the 2018 CHEVROLET MALIBU

#11719542 UNKNOWN OR OTHER Shift to park error message appears on dash after turning off the vehicle. I have to turn back on the vehicle and tak...
#11717742 ENGINE I was driving on the freeway with my kids in the car at 60 mph and without warning I get an engine power reduced mess...
#11716797 SERVICE BRAKES Hard braking, reduced engine power
#11716308 ENGINE I was driving and the reduced engine power came on. I almost crashed because I couldn't control the steering
#11716308 SUSPENSION I was driving and the reduced engine power came on. I almost crashed because I couldn't control the steering
Check any vehicle history by VIN - Free vehicle history report