NHTSA Complaint #11421959 — 2019 GMC SIERRA 3500 ENGINE AND ENGINE COOLING:COOLING SYSTEM

Complaint Details

ODI Number	11421959
Vehicle	2019 GMC SIERRA 3500
Component	ENGINE AND ENGINE COOLING:COOLING SYSTEM
Date of Incident	April 1, 2021
Date Filed	June 23, 2021
Mileage	27,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

The contact owns a 2019 GMC Sierra 3500. The contact stated that while operating the vehicle with the air conditioner on and blowing air the occupants had experienced an acid/chemical burning sensation to the eyes and throat. The failure was intermittent and had affected multiple occupants. The vehicle was taken to the local dealer who was unable to duplicate the failure and no service was performed. The manufacturer was also contacted. The failure mileage was 27,000.

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