NHTSA Complaint #11421935 — 2016 FORD FUSION

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	11421935
Vehicle	2016 FORD FUSION
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	June 22, 2021
Date Filed	June 22, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

the shifter cable comes off. Now it's permanently broken off. Why is Ford using a cheap plastic bushing that degrades rather quickly? I was sitting in a local restaurant's drive-thru line, I put my car in park so the torque converter is not actually spinning while the car is idling still. When the line moves up, I place the car in drive and I get no movement. I pop my hood in the middle of a busy drive-thru line only to see my transmission cable is no longer connected to the transmission itself to even move.,

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