NHTSA Complaint #11421736 — 2013 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11421736
Vehicle 2013 TESLA MODEL S
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Tesla has had a mandatory recall for the MCU and the screen. I went to get my car repaired, and they only fixed the MCU. They said my screen was not under the recall, but the whole point of the recall was to fix it. Now, with the screen not working, I am unable to control 95% of the functions of the car, including safety features like seeing the rear camera. They wish to charge me 800$ to replace the screen, which is not right when the original recall was the fix the screen issue.

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