NHTSA Complaint #11421666 — 2019 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11421666
Vehicle	2019 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	February 10, 2021
Date Filed	June 21, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

Battery failed prematurely. Vehicle purchased in December 2018. Battery totally failed in February 2021 with only 22,576 miles on car. Battery charged at repair shop. Battery failed again and was replaced on March 15, 2021. Battery failed again on April 29, 2021. Subaru of Oregon in Medford service representative replaced the battery again. He said the battery put in on March 15 was faulty. Had that battery tested at independent repair shop. The tests showed nothing was wrong with the previous battery. On June 15 had to recharge the battery again. Concerned about being stranded due to battery failure. The Outback must have an electrical issue that is draining the battery (per class action law suit Amy Burd, et al, v. Subaru of America Case No 1:20-cv-03095, US District Court, District of New Jersey) Subaru of Medford denies problem

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