NHTSA Complaint #11421578 — 2014 HYUNDAI SANTA FE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11421578 |
| Vehicle | 2014 HYUNDAI SANTA FE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AR |
Consumer Description
Hyuandi recalled Santa Fe 2.4L engines. Ignoring and refuses to acknowledge many 3.3L Santa Fe’s SAME engine failures as they have had lawsuits over. I’m reaching out AGAIN demanding investigations EVERY FAILED ENGINE REPORTED. Denying accountability For the safety of their customers! My engine blew driving onI-40 interstate. I was accelerating to pass a vehicle. During my attempted acceleration I lost all petal pressure and my foot went to the floor. The RPM’s spiked up 5-6k. the oil pressure escalated rapidly. My car seemingly stalled out. Losing ability to keep moving. What looked like steam coming out of the passenger side front wheel well. Assumed that was from a liquid hitting the hot brakes. After sitting for a few moments, I attempted to restart the vehicle. turning it off & it never came back on. Following failure to start back up. I checked the oil level. ALARMINGLY- it was completely dry. While inspecting the car on the side of the busiest highway! there was no large apparent leaks,where the oil would’ve run out. This is a direct display of the motor burning the oil over time. The Hyuandi dealership is responsible for the maintenance and my cars inability to run. As the oil’s mysterious disappearance is from a malfunction in the engine. the REASON my car ran out of oil. MONTHS prior to its mysterious disappearance the oil was changed & NO concerns of malfunction or failure to run, we’re reported after my maintenance by the SAME dealership who blames me. Denying the truth. Blaming me for “lack of servicing” the vehicle they serviced AND WAS NOT DUE OF ONE. Hyuandi’s ignoring their engine problem. Putting their customers and many other drivers lives AT RISK. and I’m highly disappointed in the service from both hyuandi, all dealerships, and the refusal to acknowledge THEIR responsibility for ME NO LONGER HAVING A RUNNING VEHICLE. Not offering a replacement engine. Expecting ME to drop $6,000.00 which is half the price of my cars value. I WANT ANSWERS!!!!!!!
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