NHTSA Complaint #11421526 — 2014 BUICK ENCORE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11421526
Vehicle	2014 BUICK ENCORE
Component	ELECTRICAL SYSTEM
Date of Incident	December 23, 2019
Date Filed	June 20, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

During the past 3 years I have had to replace the battery 3 times, my daytime running lamps keep turning off, I have had to replace the ignition coil and now my car has been at the dealership for a week because there is an electrical problem they cannot figure out. The chassis control module was replaced but did not fix the problem. My personal mechanic advised the TCM was coding, but dealership said no. I am beyond frustrated! These problems started around 60000 miles and now it has 83000 miles on it and can't be driven. If GM knew about the issues (as found in multiple articles on line) why didn't they disclose?

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