NHTSA Complaint #11421490 — 2014 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11421490 |
| Vehicle | 2014 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
Electrical power steering pump in failure. It's hard to steer and steering wheel gets stuck in a certain position. My wife wife was heading Into oncoming traffic, it allowed the steering to free up and be corrected right before she could have hit another vehicle head on. It is headed to our local dealership for a recall this week and we plan on having them confirm this, if we make it there. the bad part is there was no warning or dash indication light to let us know this was in failure and could have seriously hurt my wife and or kids IF they were in the vehicle.
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