NHTSA Complaint #11421436 — 2019 SUBARU LEGACY

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11421436
Vehicle	2019 SUBARU LEGACY
Component	VISIBILITY/WIPER
Date of Incident	June 18, 2021
Date Filed	June 18, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

While driving on the Highway a small stone struck the windshield of my 2019 Subaru Legacy resulting in an immediate 18 inch crack with separation of the external glass. This is the 3rd windshield that has failed on my Subaru. One previous failure resulted in glass cracked on both the outside and inside of the windshield in separate intercepting paths. I know that windshield failure has been common amongst Subarus since 2016 and I am wondering how this can still be unresolved. The failures are so immediately dramatic in length there is no repair possible and the safety integrity of the glass is compromised.

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Other VISIBILITY/WIPER Complaints

#11592264 — June 3, 2024 — We had to replace the car’s original windshield due to a stone hitting it on the highway- just bad luck and something...

#11589441 — May 18, 2024 — On 3/1/24, I had my original windshield replaced with Subaru dealership due to a crack. I paid out of pocket. On 4/...

#11573382 — February 22, 2024 — UNKNOWN. A very small pebble flew up from the road onto the lower passenger's side windshield, creating a small chip...

#11534944 — July 27, 2023 — The windshield of my vehicle randomly cracked from the driver’s side at the base of the windshield to about halfway a...

#11474480 — July 18, 2022 — ON 17JUL2022 A LONG CRACK APPEARED IN THE WINDSHIELD(FRONT). THIS CAN BE DANGEROUS AS THE WINDSHIELD CAN BREAK AND I...

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