NHTSA Complaint #11421378 — 2012 SUBARU FORESTER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11421378
Vehicle	2012 SUBARU FORESTER
Component	ENGINE
Date of Incident	June 17, 2021
Date Filed	June 18, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

1st noticed a couple of years ago sounded like valve tapping engine noise. Took to auto shop and they stated car had virtually no oil in it. Never mentioned oil consumption issue. In March of 2020, took car into Subaru dealer for inspection and oil change. Yesterday, while driving home, noticed same noise as before. Auto shop found article about excessive oil consumption. Article stated owners were notified and advised of actions that could be taken. Mechanic stated it was a known issue, but no official recall had ever been issued. I never received any notification. Subaru offered to extend warranty period, but I may now be outside of that. Have appt at dealer tomorrow for other service work (including oil change). Car has 75k miles and is 2012. Was down over 3 quarts of oil at around 7,000 miles. No oil warning indicator ever illuminated. Was told by dealer when I called last night that they would perform "Oil Consumption Test" recommended by manufacture, "if your engine VIN meets the requirements". If the engine runs dry, good potential to seize on the spot and cause accident and injury.

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