NHTSA Complaint #11421106 — 2019 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11421106
Vehicle 2019 SUBARU OUTBACK
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

Car was purchased 2/25/19. At 6,824 miles (10/28/19), our car began to no turn on. After a 3-4 times of jumping it, the battery stopped responding to the jump. Subaru had to tow it from our house because the battery was totally done and they couldn't even start it. Subaru said that the battery was defective (or might have a larger issue with the electrical system in their words). They replaced the battery and it began working again (7,000 miles - 11/4/19). Now, at 13,808 miles (6/16/21) - we've had 2 more instances in the past 2 weeks of the car not starting. In addition, the passenger side window no longer operates from the driver side door. We are confident that these issues are not being caused by lights left on, etc. We are taking it in again for another inspection. I have come to understand that this may be a design flaw with the electrical system including the 2019 Outback model.

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