NHTSA Complaint #11421054 — 2015 BMW 328D

The contact owns a 2015 BMW 328D. The contact received notification of NHTSA Campaign Number: 18V755000 (Engine and Engine Cooling). The vehicle was taken to the dealer for the recall repair and the contact was informed by the dealer that the exhaust gas recirculation (EGR) valve needed to be replaced due to leakage however, the EGR valve was not part of the recall repair, and the contact needed to pay for EGR valve. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 67,409. Parts distribution disconnect.