NHTSA Complaint #11421020 — 2014 NISSAN VERSA NOTE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11421020
Vehicle	2014 NISSAN VERSA NOTE
Component	STRUCTURE:BODY
Date of Incident	June 15, 2021
Date Filed	June 15, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The floor mat of the driver side has two (2)plastics hooks to hold the mat in place. If the hooks are broken or missing the mat slice of the accelerator and brake paddle. If the mat is on top or bottom of the paddle, it interferes with the brake or accelerator. These are two (2) plastic hooks. I called the dealer and Nissan does not offer these parts, the plastics hooks. The only offer the WHOLE carpet with the hooks for $500 plus. This is absurd. This means that I need to pay $500 for TWO plastics hooks. Remember if this hooks are not holding the mat an incident can occur. In my opinion, this is a safety issue. Nissan SHOULD have this parts available or provide parts more durable, no plastic parts.

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