NHTSA Complaint #11421010 — 2014 FORD EXPLORER

ELECTRICAL SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	11421010
Vehicle	2014 FORD EXPLORER
Component	ELECTRICAL SYSTEM
Date of Incident	June 15, 2020
Date Filed	June 15, 2021
Mileage	49,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

The contact owns a 2014 Ford Explorer. The contact stated that whenever rained, water would leak into the vehicle through the moon roof. The water then leaked into the moon roof motor causing it to become inoperable. The vehicle was taken to the dealer and diagnosed that the moon roof front drains were clogged. The moon roof motor was replaced. The manufacturer was not made aware of the failure. The failure mileage was 49,000.

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