NHTSA Complaint #11420977 — 2008 LINCOLN MKZ

The contact owns a 2008 Lincoln MKZ. The contact had received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the brake pedal needed to be gently depressed several times to engage. The contact stated that whenever the brake pedal was depressed forcefully, the brake pedal would travel to the floorboard. The vehicle was taken to the dealer twice however, the contact was informed that parts were not yet available. The manufacturer was not made aware of the failure. Vin tool confirms parts not available. The failure mileage was 94,000.