NHTSA Complaint #11420961 — 2015 GMC SIERRA 2500 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11420961
Vehicle	2015 GMC SIERRA 2500
Component	ELECTRICAL SYSTEM
Date of Incident	August 18, 2018
Date Filed	June 15, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The display of the intellink system acts erratic and eventually freezes up. It happens in all modes ( map, radio, phone, ….). The only way to reset is shut the truck off. GMC knows of the problem but their only solution is replace the radio and or replace the touch panel. This can be a safety issue but I take my eyes off the road to try and get the display to work.

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