NHTSA Complaint #11420846 — 2015 FORD EXPLORER

The contact owns a 2015 Ford Explorer. The contact stated that rainwater was discovered inside the cabin of the vehicle on the front passenger’s side of the vehicle. Upon inspection, it was determined that a section of the front windshield seal had dry rotted allowing the rainwater to enter the vehicle and causing the front windshield to be unsecured. The cause of the failure was not determined. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 95,000.