NHTSA Complaint #11420820 — 2018 TOYOTA HIGHLANDER

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11420820
Vehicle	2018 TOYOTA HIGHLANDER
Component	SERVICE BRAKES
Date of Incident	June 13, 2021
Date Filed	June 14, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Upon turning on the vehicle the brake peddle locked and the steering wheel. Message prompted "braking power low, stop in safe place". After that all electronic features failed and vehicle did not turn on at all. Vehicle wouldn't even lock. Mine and my families safety was at risk due to the fact that this could have happened while the vehicle was in motion and all steering and braking abilities are lost. The vehicle is scheduled to be seen. No warning signs/lampsor other symptoms where present prior to the incident.

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