NHTSA Complaint #11420762 — 2020 TESLA MODEL X
WHEELS issue reported to NHTSA
Complaint Details
| ODI Number | 11420762 |
| Vehicle | 2020 TESLA MODEL X |
| Component | WHEELS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I had my car for almost 12 months and have drive ~11000 miles. In the past one month, I started experiencing a violent shudder/vibration during initial acceleration between ~30-40mph. Tesla service has refused to act upon this issue saying they don't have a fix for this issue. They do have a service bulletin SB-21-39-001 issued for this problem but mentioned that this is not a permanent fix for this issue. Finally, nothing was done to address the issue.
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