NHTSA Complaint #11420761 — 2014 KIA SOUL
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11420761 |
| Vehicle | 2014 KIA SOUL |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
We have concerns how Gerald KIA of Naperville handled the recall: NHTSA Recall Number: 20V750 (1/25/21)/Product Improvement Campaign (10/20/20) and at this point are very concerned about the safety of driving our car at all. We brought our car in on 2/24/21 for this important safety recall/product improvement campaign. They performed the PI2002B ECU Update (sc200b logic update), inspected the engine for sc200ps bct and fuel line and oil pan inspection which all passed. We expressed the check engine light was coming on when on the highway, the proposed fix was replacing Purge valve, spark plugs and air filter. I replaced the air filter and purge valve myself and had my local mechanic replaced the spark plugs and one coil on 4/10/21. Also note that the car has been consuming too much oil for the past year and started to get worse during this time - sometimes losing more than a quart a week and we just monitor the oil level and add when it is getting low and were hopeful that these repairs would help the oil consumption problem as well as the check engine light coming on. After these fixes the car started having severe acceleration/loss of power issues while driving on the highway when reaching 65 mph and the check engine light would flash. And then one time the check engine light started flashing and stayed on and I brought it to my local mechanic to diagnose. He cleaned our fuel system to see if it improves our performance and while doing so confirmed that our car has a clogged catalytic converter and recommended that we bring the car back to the dealership for an oil consumption test to inquire further into our car issues and that the high oil consumption may have led to the clogged cat. Before I brought the car back to the dealership I re-read the recall/safety campaign letters and realized that it appears what was happening was after the software update which updated the knock sensor detection system - the blinking check engine light was blinking and the
Related Complaints for the 2014 KIA SOUL
Other ENGINE Complaints
#11719585
My car was not accelerating all the time I was pressing the pedal. a mechanic said it was the engine.
#11710655
The contact owns a 2014 Kia Soul. The contact stated that while accelerating, the accelerator pedal was depressed to ...
#11709713
Summary of Safety Defect: While my 16 year old daughter was driving our 2014 Kia Soul in December 2025, the car sudde...
#11700997
Subject: Reimbursement Request for Engine Defect Repairs - VIN [XXX] Dear Kia Consumer Assistance Center, I am reque...
#11699520
Engine failing, pistons, and major oil consumption
Recent Complaints for the 2014 KIA SOUL
#11719585
VEHICLE SPEED CONTROL
My car was not accelerating all the time I was pressing the pedal. a mechanic said it was the engine.
#11714247
ENGINE AND ENGINE COOLING
The contact owns a 2014 Kia Soul. The contact stated that while driving 30 MPH uphill with her daughter and her small...
#11713895
ENGINE AND ENGINE COOLING
The contact owns a 2014 Kia Soul. The contact stated that while driving at an undisclosed speed, the check engine lig...
#11710655
ENGINE AND ENGINE COOLING
The contact owns a 2014 Kia Soul. The contact stated that while accelerating, the accelerator pedal was depressed to ...
#11710655
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Kia Soul. The contact stated that while accelerating, the accelerator pedal was depressed to ...