NHTSA Complaint #11420452 — 2014 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11420452 |
| Vehicle | 2014 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
2014 Ford Explorer, steering wheel gets very hard when turning. Started four days ago, has not stopped since. Was not moving when the issue started. Ford dealership told me it is a very very very common issue with the rack and pinion on this year, and wanted to charge me $4000 to replace it. There is a recall on the power electric steering system of the 2011 through 2013 Ford Explorers, and apparently it is just as common on the 2014, so I’m wondering why it is not included in the recall. I absolutely am not paying out of pocket to get this fixed. if I die on the road, Ford is the cause..
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