NHTSA Complaint #11420446 — 2021 SUBARU LEGACY

The contact owns 2021 Subaru Legacy. The contact stated while entering the vehicle, she noticed a crack on the passenger’s side of the front windshield that expanded to the center of the windshield. The contact was unsure what caused the crack in the windshield. The contact reached out to the local dealer and was informed that the vehicle would not be repaired unless the contact paid for the glass warranty. The vehicle was not inspected nor diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 1,100.