NHTSA Complaint #11420395 — 2021 FORD E-350

TRACTION CONTROL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11420395
Vehicle 2021 FORD E-350
Component TRACTION CONTROL SYSTEM
Date of Incident
Date Filed
Mileage 1,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

The contact owns a 2021 Ford E-350. The contact stated while driving at various speeds in windy conditions, the “Service Advance-trac” warning message was displayed on the instrument panel. Soon after the initial message was displayed, the Traction Control, Pre-Collision Assist, Cruise Control, and the Hill Start Assist messages also all appeared on the instrument panel. The contact called and made an appointment with the local dealer however, the vehicle was not yet diagnosed nor repaired. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 1,500.

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