NHTSA Complaint #11420237 — 2009 CHEVROLET MALIBU

The contact owns a 2009 Chevrolet Malibu. The contact stated that the vehicle was included in, and repaired under NHTSA campaign number: 14V252000 (Electrical System, Exterior Lighting, Vehicle Speed Control, Electronic Stability Control). After the vehicle was repaired, the ESP system with the warning light illuminated. Due to the failure, the braking system activated without the brake pedal being depressed. Additionally, on occasions, the brakes failed to operate as intended with the brake pedal depressed. The contact stated that the brakes functioned opposite to what was intended. The failure was intermittent but started occurring more frequently. The contact contacted the local dealer who confirmed the failure however, the dealer was not able to do the repair under the recall. The contact was informed that in 2017 the manufacturer released information for a special coverage regarding the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 151,000.