NHTSA Complaint #11420147 — 2017 BMW X5

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11420147
Vehicle 2017 BMW X5
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

Front passage door becomes unlocked/ not secure while driving My doors are set to auto-lock when I drive off. Today’s incident occurred when I hit a normal bump in the road. I heard a pop, which was the front passenger door unlocking. This jarred the door from the locked position to rattling in the door frame. The car’s auto lock issue is activated therefore, it’s trying to lock the door. Then car system reports a need to stop the car to prevent rolling as the doors are not secure. It Goes without saying how dangerous this is. Searchers this issue In the Internet. Seems some X5 owners reporting a issue with the door cables? Saw no recall. My car is out of warranty but this is a serious safety issue BMW should address Help! Note, this bumpis located in the parking lot entrance to my office’s garage.

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