NHTSA Complaint #11419990 — 2016 SUBARU LEGACY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11419990
Vehicle 2016 SUBARU LEGACY
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Battery discharges very quickly and also isn't able to power up the vehicle on a cold day. The original battery on my vehicle (2016 model) was replaced a year (04/2018) before I purchased the vehicle as a CPO (June 2019), but on multiple occasions after purchase I had issues with starting up the vehicle and not having the battery charging despite having it run for 45 min or longer. I finally went to a dealership when in June 2021 since I wanted the battery replaced expecting that it would be covered under the 85 month pro-rated warranty for the battery replacement in 2018. However, I was asked to pay for the battery as the previous replacement was a "good will" according to the dealership and so was not eligible for a free replacement. Just from the history of the batteries in the vehicle, I'm not convinced of the reliability or the reserve capacity of the battery especially in cold conditions.

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