NHTSA Complaint #11419972 — 2017 CHEVROLET SUBURBAN POWER TRAIN

Complaint Details

ODI Number	11419972
Vehicle	2017 CHEVROLET SUBURBAN
Component	POWER TRAIN
Date of Incident	May 19, 2021
Date Filed	June 7, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Transmission failure at 66,909 miles on 5/19/21. Dealership has original replaced transmission. Our safety was put at risk by breaking down and not being able to move vehicle to a safe location. Advised by service agent at dealership that a lot of 2017 Chevrolet suburban transmissions have had problems. The problem was confirmed by dealership and a remanufactured transmission was installed. I have invoice from dealership describing issue and work done. No warning lamps or messages advised of the problem. Slight Transmission slippage started on 5/18/21 complete failure the next day.

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