NHTSA Complaint #11419862 — 2017 FORD ESCAPE

PURCHASED NEW 2017 FORD ESCAPE SE 4WD IN 2017 - OVER THE PAST SEVERAL MONTHS INTERMITTENT SHUT OFF WHEN AUTO STOP ENGAGE AT A STOPLIGHT. THEN WILL NOT RESTART. WARNING LIGHT COMES ON PUT CAR IN PARK. SOMETIMES HAVE TO CALL AAA FOR ASSISTANCE. SOMETIMES RESTART AFTER 20 TO 50 MINUTES. THE INCIDENT HAPPENS WITHOUT WARNING IN DANDGEROUS SITUATION WITH ONCOMING CARS AT HEAVY INTERSECTIONS. AND DO 3 TO 15 MILE TRIPS AND PARK CAR. SOMETIMES THE CAR WILL NOT START/CRANK. CALL AAA FOR ASSISTANCE. SOMETIMES RESTART/CRANK AFTER 45-50 MINUTES ON ITS OWN. CHANGED BATTERY. NO SHUT OFF FOR A FEW WEEKS. INCIDENTS RETURNED. TOOK TO DEALER TWICE. LAST VISIT DEALER WAS ABLE TO REPRODUCE THE SHUT OFF. EEC TEST AND FOUND CODES P06E9 AND P164C. REPROGRAMMED BCM. DRIVEN 6 DAYS SINCE REPAIR. ONE INCIDENT OF SHORT TRIP, PARK, NO RESTART. CALLED DEALER. TRYING DISENGAGE AUTO STOP BUTTON.