NHTSA Complaint #11419749 — 2022 KIA STINGER
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11419749 |
| Vehicle | 2022 KIA STINGER |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NV |
Consumer Description
In March of 2021 We purchased a 2022 Stringer after driving vehicle me and family members noticed car had STRONG GAS SMELL that DID NOT go away as a matter fact SMELL got STRONGER to the point we started getting HEADACHES every time we rode in this vehicle. I contacted Sale Person who sold us the vehicle advised him car smells of STRONG GASES who informed me to contact Service Department and let Service Department know the problem I’m having with my new purchase 2022 Stringer which I did. After reaching out to service department! phone was given to Service Manger who informed me all new vehicle have a coding which makes cars smell of gas however, smell should go away after 2,000 continue driving miles. Per Service Management continue driving vehicle if smell doesn’t go away He will check vehicle out. SMELL DID NOT GO AWAY we felt like we we’re going to DIE smell was so strong that is when I contacted Dealership spoke with several people letting them know this car is going to blow up at least it smells like it. Once I spoke with financial Department Management informed him of problem we were having with vehicle and TOLD HIM I’M NOT DRIVING VEHICLE ANYMORE IT IS GOING TO BLOW UP GAS IS SO STRONG per the financing Manager he DID NOT BLAME ME HE ALSO suggested We not DRIVE Vehicle. I had it towed in to dealership for several days hear from no one about car was told per service manger car was being checked out by KIA’s top mechanic it’s ok to drive now it is dry there is no moisture we can drive it. Unknown to me what is wrong with this car but something is TERRIBLY WRONG with this car No I don’t feel safe to drive this car with me nor my family we felt like we were going to DIE in the car SMELL was that STRONG.
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