NHTSA Complaint #11419722 — 2014 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11419722
Vehicle	2014 KIA SOUL
Component	ENGINE
Date of Incident	May 7, 2021
Date Filed	June 4, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Engine has a severe knock and is consuming large quantities of oil, oil light would flash even with oil at the max mark. It is available for inspection. When dealer looked at the car they flashed the knock sensor, and returned vehicle, drove 2 miles went into limp mode in traffic, would not go above 5mph. Engine light flashed. Dealer replaced knock sensor and returned vehicle. Again, approximately 2 miles the vehicle went into limp mode again in traffic. Upon 3rd time going to the dealer they determined Engine needed replaced and refused to warrentie under recall. Vehicle has 156k miles recall expires at 150k.

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