NHTSA Complaint #11419695 — 2020 TOYOTA TACOMA

The contact owns a 2020 Toyota Tacoma. The contact stated while driving up a hill and whenever the accelerator pedal was released, the vehicle started to roll backward. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed however, the mechanic was unable to determine the cause of the failure. Upon picking up the vehicle, the contact stated that the failure recurred while driving up a hill. The contact then took the vehicle back to the dealer where it was diagnosed with the engine not getting enough oil causing the vehicle to stall. The vehicle was not repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 7,800.