NHTSA Complaint #11419590 — 2019 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11419590
Vehicle 2019 SUBARU OUTBACK
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

Repeated incidences of battery going dead on 2019 Subaru Outback. After 5 times of having to jump the battery to start vehicle, I had to purchase a Battery Booster to keep in the car. At first visit to my Subaru Dealership, a completely dead battery was found and replaced under warranty. Battery continued to die, sometimes after being in the garage for up to one week [when a boost was required], and once after a 76 mile highway trip, it was dead again after one full day parked. There have been 2-3 occasions when it seems to be related to operation of the liftgate. Liftgate becomes inoperative and must be manually opened and recycled and battery jumped for engine start. A second visit to the Dealership determined all in working condition after a full diagnostic check. Car is working normally at this time, one week after Dealership checkout. As this seems to be a frequent issue with other Subaru owners, I am carrying my Battery Booster on board at all times. This seems to be a known issue [by Subaru] for 2017-2019 models. Otherwise, I love the Outback, but this annoying issue is disconcerting, to say the least.

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