NHTSA Complaint #11419520 — 2020 FORD ESCAPE
STRUCTURE:BODY:HATCHBACK/LIFTGATE issue reported to NHTSA
Complaint Details
| ODI Number | 11419520 |
| Vehicle | 2020 FORD ESCAPE |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| Date of Incident | |
| Date Filed | |
| Mileage | 3,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
The contact owns a 2020 FORD Escape. The contact stated while using the liftgate, the liftgate failed to remain open. The liftgate inadvertently closed while loading and unloading the vehicle. The vehicle was taken to be diagnosed but, was not repaired repaired. The dealer was unable to duplicate the failure. The manufacturer was contacted and notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 3,000.
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