NHTSA Complaint #11419495 — 2006 VOLKSWAGEN JETTA

The contact owns a 2006 Volkswagen Jetta. The contact stated while driving at various speeds, the transmission shuddered without warning. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the transmission was faulty and needed to be replaced. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The contact was referred to the NHTSA for assistance. The vehicle was not yet repaired. The failure mileage was approximately 156,000.