NHTSA Complaint #11419253 — 2015 NISSAN ALTIMA

Hello, I have a 2015 Nissan Altima. I was driving my son to school on May 28, 2021 when my car began uncontrollably shaking. I had to pull over and stop. I took it to a garage in Pleasantville, PA as there is NOT a Nissan Certified dealership near me. The closest one is 1 hour away in Erie, PA which is where i purchased the vehicle. The garage told me the rear control arm broke. I did some research and the internet is full of information regarding recalls for this SAME EXACT issue in the 2013 and 2014 models. Especially in areas that are highly salted in the winter time, which northwestern PA is. A quick reviewof the 2013 to 2015 Nissan Altima model will show you there is not much difference in the models. The difference is mine is a bit newer and the rear control arm should have NEVER broke. I contacted Nissan via email and they stated that there is no recall and therefore nothing they can do. I persisted and they said they would have a specialist review the case. I spoke with the specialist on the phone and they stated that they MAY be able to reimburse me for the PART but not the labor since I didn't take it to a Nissan Garage. I explained to them that the closest garage is an hour a way and so then on top of that, they would have (or I would have) had to pay a tow bill of over $200 as well. There is NO reason this should have broke and is a HUGE safety concern. My son and I were in danger when this broke, which is why the 2013 models have had a recall on this part. The fact this is a 2015 is irrelevant because it's even newer than a 2013 and STILL BROKE, so there SHOULD be a recall. Luckily i was on a highway going pretty slow compared to an interstate. I most definietly would have crashed my car if i would have been on the interstate or going any faster than i was. Please consider declaring a recall. Thank you for your time.