NHTSA Complaint #11419162 — 2016 TOYOTA LAND CRUISER

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11419162
Vehicle	2016 TOYOTA LAND CRUISER
Component	WHEELS
Date of Incident	May 24, 2021
Date Filed	June 1, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I took my 2016 Toyota Land Cruiser for service at Victory Toyota of Canton Michigan on the 24th. While driving the vehicle i started to hear noise from the rear wheel and it continued to get worse. I had someone look into it and every tire on the vehicle had lug nuts loss to the point that you can move them with your hand. This really demonstrate lack concern to human safety and life. My family and I could been killed or seriously harmed from the carelessness of the dealer. This is not the first time this happened and one time we had 4 lug nuts not even put on vehicle. I need someone to address this ASAP.

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