NHTSA Complaint #11418889 — 2019 FORD F-150

I am writing to notify Ford Motor Company, hereinafter referred to as “Ford” of the 2019 Ford F-150, King Ranch edition, VIN Number [XXX] (the “Vehicle’) recurring engine failure, hereinafter referred to as “Manufacturer Defect”. The Manufacturer Defect has continuously put my family in LIFE-THEATENING SITUATIONS. I purchased the Vehicle from Texas Ford Sales Ltd., Dealer Number P11422 on April 13, 2019. The Vehicle was taken to AutoNation Ford of Fort Worth, hereinafter referred to as “AutoNation” to seek warranty repairs for the Manufacturer Defect. The Vehicle has been in AutoNation and Ford’s care, custody, and control for more than 50 days relating directly to the Manufacturer Defect. This Manufacturer Defect is not isolated to this Vehicle. This Manufacturer Defect has been known by the Ford Leadership Team. Evidenced by the Technical Service Bulletin 19-2232, dated 7/23/2019. Titled (3.5L Ecoboost – Excessive Oil Consumption With or Without DTC P0365/PO369 – Built On Or Before 1-April-2019). Ford has concealed the Manufacturing Defect in an attempt to limit the scope of the Ford Motor Company New Vehicle Limited Warranty responsibilities as it pertains to the oil consumption defect. Ford has violated the Magnuson-Moss Warranty Act and Texas consumer protection statutes. Ford has acted with negligence, willful misconduct, bad faith, and/or breach of express warranties. This Manufacturing Defect substantially impairs the use and market value of the Vehicle. The Manufacturing Defect continues to create a SERIOUS SAFETY HAZARD for my three babies, my wife, myself, and the public. Therefore, if Ford and/or AutoNation are unable to correct this Manufacturing Defect, I expect Ford to replace or repurchase the Vehicle. If this matter is not satisfactorily resolved by 6/25/2021 and I have been indemnified for any and all losses, damages, costs, fees, expenses and/or liabilities arising out of, involving, and/or in dealing with, t PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTI