NHTSA Complaint #11418687 — 2012 KIA SPORTAGE

My vehicle ran out of fuel, before the fuel gauge came close to "empty". The light had just come on in the past five miles, which usually indicated I had about ~30+ miles before the gauge hit "empty". It is not an electronic speedometer. I have never had that issue before. Surprisingly, I had never had this issue before. I refueled it, and it was seemingly okay. That was Sunday. Friday of the following week, I had my vehicle state inspected (PA), where it did not pass. They had to fix several issues with the rear rotor (reoccurring issue). Once it was fixed, they passed the vehicle. I had asked them to investigate the fuel issue I had. Two days later, my vehicle was less than half on the fuel gauge. I was on the highway, and suddenly I couldn't accelerate anymore. The fuel, battery, and engine lights all appeared on my dashboard. I smelled burning briefly. I went to the side of the highway and waited hours for AAA to jump my car and fuel it back. None of the options worked. I towed the car from AAA to Kia Wexford, at AAA's recommendation to get the car inspected to see if this issue was related to the recall. When the dealership finally looked into the issue, they said they wouldn't even investigate the engine issue, because I had not had the software update for the engine "downloaded" in time. The car was transferred to my name after this time period. They did state the engine would need to be replaced, paid for by me, for a total of $8k. I feel taken advantage of.