NHTSA Complaint #11418470 — 2018 FORD MUSTANG
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11418470 |
| Vehicle | 2018 FORD MUSTANG |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MS |
Consumer Description
Touchscreen went completely black. Unable to operate radio, temperature control is only available in the buttons below the screen. Tried resetting it, tried unhooking the battery, nothing. Hooked it up to see if it had any codes, none. Tested fuses- everything worked except screen. Spent $158 at Ford dealer only to be told I need a new APIM module which in total is going to cost $740. Car has 56,000 miles on it and is only 3 years old.
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