NHTSA Complaint #11418436 — 2021 HONDA RIDGELINE

FORWARD COLLISION AVOIDANCE: WARNINGS issue reported to NHTSA

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Complaint Details

ODI Number 11418436
Vehicle 2021 HONDA RIDGELINE
Component FORWARD COLLISION AVOIDANCE: WARNINGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

I have a 2021 Honda Ridgeline Sport equipped with CMBS an automatic braking system that is supposed to be a safety feature, but actually makes the car more dangerous. The problem with the Ridgeline Sport collision mitigation braking system is that it attempts to mitigate crashes when the system thinks an obstacle is ahead, but it is a false warning, and there are no actual obstacles. It appears there is a software or sensor defect in the Honda Sensing technology causing the vehicle to issue warnings and alerts to the driver and the potential to automatically hit the brakes without warning when there are no obstacles in front of the vehicle and it has not deviated from its lane. Service Advisor/Mechanic at dealership called it a computer glitch. Nothing they can do. Taking it back again to have it on record; dealership tried to fix vehicle. This vehicle is potentially dangerous with no way to correct concern at this time. Problem continues since March 2021.

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