NHTSA Complaint #11418351 — 2019 MERCEDES-BENZ SPRINTER 3500 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11418351
Vehicle	2019 MERCEDES-BENZ SPRINTER 3500
Component	ELECTRICAL SYSTEM
Date of Incident	May 10, 2021
Date Filed	May 24, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact received a recall notification for NHTSA Campaign number 21V055000 (Electrical System) and 21V152000 (Service Brakes, Hydraulic) however, the parts to do the recall repairs were not yet available. The contact stated that manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

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